TERMS AND CONDITIONS OF USE
Acceptance of Terms and Conditions
These terms and conditions may be amended in whole or in part from time to time. Any amendments will be effective immediately upon posting on this website. You should check and read these terms and conditions regularly. By continuing to use this website after any such amendment, you are deemed to have agreed to the amended terms and conditions.
This website (“www.petveda.in”) is owned by Terrai Natural Products. Use of this
website is governed by these terms and conditions. The terms and conditions apply to all members and visitors who access www.petveda.in
Use of Site
Petveda grants you a limited license to access and make personal use of the website and services. You are not allowed to reproduce, modify, distribute, display any portion, publish any content or make any commercial use of any of the information provided in this website.
- You shall not distribute in any form, any information, or other material that violates, infringes the copyrights, patents, trademarks, trade secrets, logo or other proprietary rights of Petveda.
- You are not allowed to republish, archive or retain any content on the internet, intranet, extranet, database, archive or compilation. You are not allowed to use any content for commercial use.
- You agree not to decompile, reverse engineer or disassemble any software or other products or processes accessible through the website, and not to insert any code or product or manipulate the content in any way that affects the user’s experience.
- You are not allowed to use the website in any manner that is illegal or impairs the operation of the website or its availability or usage by others.
- You further agree not to use any data mining, bugs, viruses, worms, trap doors, web crawlers, robots, cancel bots, spiders, Trojan horses, other harmful code of properties or any data gathering or extraction method in connection with your use of the website.
- You are not allowed to make any use of the website for the benefit of another business.
Product Information and Pricing
The price of all products, delivery charges and any other applicable charges are displayed in Indian Rupees. All prices are current at time of display but these prices are subject to change without notice.
Petveda has made every effort to display as accurately as possible the colours of our products that appear on the website. Further, Petveda has ensured that the measurements, information and description for products furnished on the site are best calculated and stated to accuracy and true to its dimensions. However, due to the inherent characteristics of certain materials, actual measurements of individual items might vary slightly.
Shipping and Delivery
We strive to deliver products in excellent condition and at the earliest possible. Shipping charges are payable only if the order value is below Rs. 499.Petveda endeavors but does not guarantee to deliver the products to customers within 10 business days from the date of placing your order depending upon the shipping location. Delivery time may also be affected due to Inaccurate or insufficient address provided.
Cancellations & Return Policy
Cancellations by Petveda
Petveda has a right to cancel or refuse the order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
Cancellations by You
In case of requests for order cancellations, Petveda reserves the right to accept or reject requests for order cancellations for any reason. For you to cancel an order there is a time period of 24 hours from the time you place the order. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount with-in 15-20 working days. If you cancel part of the order, shipping charges will not be refunded.
We will not be able to cancel orders that have already been processed.
Petveda has the full right to decide whether an order has been processed or not. You agree not to dispute the decision made by Petveda and accept Petveda decision regarding the cancellation.
Redeem Vouchers and promotional codes
There are limited period vouchers and promotional codes which can be issued, or cancelled by Petveda as part of any campaign or scheme. The terms for these campaigns will be decided by Petveda at the time of the campaign and these should be acceptable to you.
- For order related queries, please reach out here:
- Call us at 9810334788
(We’re better at emails 🙂